CCS query for 'password age' is reporting back a value of 19500+ days
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CCS query for 'password age' is reporting back a value of 19500+ days

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Article ID: 273424

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Updated On:

Products

Control Compliance Suite Standards Server Control Compliance Suite Control Compliance Suite Standards Module

Issue/Introduction

When running a CCS query looking for a user's 'password age' value, CCS is reporting some users with a password age of 19500+ days.

Environment

CCS 12.6.X

CCS 12.7.0

Cause

If you have domain cache enabled in your CCS environment, the users that CCS is reporting that 19500+ days value are user accounts that have never logged in. 

If domain cache is disabled, then CCS will report the 'password age' of users that have never logged in as '0 days 0 hours 0 Min 0 Sec'

Resolution

This issue is fixed in SCU 2023-2.

The fix is that if you have domain cache enabled, and a user that has never logged in, then CCS will return '0 days 0 hours 0 Min 0 Sec' for that user instead of '19500+' days.