CCS query for 'password age' is reporting back a value of 19500+ days
Article ID: 273424
Updated On:
Products
Issue/Introduction
When running a CCS query looking for a user's 'password age' value, CCS is reporting some users with a password age of 19500+ days.
Environment
Release: CCS 12.5.X and CCS 12.6.X
Cause
If you have domain cache enabled in your CCS environment, the users that CCS is reporting that 19500+ days value are user accounts that have never logged in.
If domain cache is disabled, then CCS will report the 'password age' of users that have never logged in as '0 days 0 hours 0 Min 0 Sec'
Resolution
This issue will be fixed in SCU 2023-2, which is estimated to be available in the first part of November 2023.
The fix will make it so that if you have domain cache enabled, and a user has never logged in, then CCS will return '0 days 0 hours 0 Min 0 Sec' for that user instead of '19500+' days.
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