Tenant Agnostic Data Collector (TADCO) for multiple tenants not showing tenants

Products

• DX NetOps
• CA Performance Management - Usage and Administration

Issue/Introduction

After creating a shared Data Collector to add multiple tenants with lower number of devices, cannot see the tenants with assigned IP Domains.

Is there any other configuration needed for proxy IP Domain?

Environment

DX NetOps CAPM Release : 22.2

Resolution

In the config, we see one of the tenants listed:

#Mon Sep 04 11:23:18 AEST 2023
collector-manager-id=nopsvna01b\:3f6d9334-db15-4510-b463-8fb1c08d1156
collector-manager-tenant-id=Tenant_A
collector-manager-parallel-process-factor=1
collector-manager-ip-domain-id=TenantA_IPDomain
collector-manager-da-hostname=capm.labs.broadcom.net
collector-manager-name=DCM0
collector-manager-blocking-parallel-process-factor=15

However, when setting up a TADCO, it needs to point to the "Default Pseudo Tenant":

collector-manager-id=capm:a41ecc1b-2d12-4678-94da-72384a2f882a
collector-manager-name=DCM0
collector-manager-tenant-id=Default Pseudo Tenant
collector-manager-ip-domain-id=Proxy IP Domain
collector-manager-da-hostname=capm.labs.broadcom.net
collector-manager-parallel-process-factor=1
collector-manager-blocking-parallel-process-factor=15

These should already be there so you can do a GET REST query to get them:

And you use those with the IDs to associate the Psuedo Tenant/proxy IP domain to the DC:

Then you take the tenants IP Domains you created in the portal or via REST and associate those to the proxy IP domain using the DA ID of the IP domain and the DA ID of the proxy IP domain. When you look at your DC in the DCs list view, it should associate the Pseudo tenant and Proxy IP Domain to the TADCO:

 

You will not see your tenants listed in the DC page though as TADCO does not support Data Collectors page properly.  This is a known issue. You should see just Default Pseudo Tenant and Proxy IP Domain:

If you drill into the tenant you see the associated DC:

 

Big note though, you cannot turn a current tenant into a TADCO one. The DC should always be the Pseudo Tenant, as it acts a proxy all the tenants/domains on TADCO DC. You will never be able to see via UI what tenants are in a TADCO environment.  Only via REST.

So, you should probably delete the new DC (REST DELETE /rest/dcms/<itemid of DC>),  and start again, by updating the config file to be the following, then restart the DC.

 

So in:

/opt/IMDataCollector/apache-karaf-<VERSION>/etc/com.ca.im.dm.core.collector.cfg

 

Set blanks to:

collector-manager-tenant-id=

collector-manager-ip-domain-id=

Additional Information

TechDocs : DX NetOps CAPM 22.2 : Add Tenants to the Proxy IP Domain