After entering the credentials to log into the SP Mobile App, the app just closes/crashes so the users can't log into the application and work on it.
The following error appears in the IncidentMS_debug.log:
[c.c.c.a.AuthenticationInterceptor] - Header name [X-Requested-With], Header value [com.ca.casmmobileapp]
[c.c.c.a.AuthenticationInterceptor] - The logon attempt failed
com.sun.jna.platform.win32.Win32Exception: The logon attempt failed
at waffle.windows.auth.impl.WindowsAuthProviderImpl.acceptSecurityToken(Unknown Source)
If we open a browser on the same mobile device, the popup window appears, credentials are accepted, and can log into the xFlow/Service Point Web Application.
Release: 17.3 RU 21
NTLM and HTTPS are enabled on xFlow/Service Point
Using client's wildcard certificate
Android and iOS
Defect with 17.3 RU 21
Upgrade to the latest mobile app and upgrade SDM/xFlow to 17.4 (released) or 17.3 RU 23 (September 2023)