HW Inventory shows Windows 10 info while the OS is actually Windows 11
search cancel

HW Inventory shows Windows 10 info while the OS is actually Windows 11

book

Article ID: 273305

calendar_today

Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

HW Inventory of Windows 11 Agents shows Windows 10:

Environment

Client Automation 14.5 CU5 and above

Resolution

This is an issue happening on Windows side, while checking the Registry of a Windows 11 machine, "Windows 10" information is shown there:

Additional Information

This has been identified by Microsoft, but at the moment this article was written (September 2023), there is still no solution:

https://techcommunity.microsoft.com/t5/windows-11/windows-11-registry-still-reports-windows-10-as-os-name/m-p/2812649

https://learn.microsoft.com/en-us/answers/questions/555857/windows-11-product-name-in-registry

https://learn.microsoft.com/en-us/answers/questions/586548/in-the-official-version-of-windows-11-why-the-key