Issue with custom reporting.

Products

• Network Flow Analysis

Issue/Introduction

We are having issues to browse on the listed device as it's giving 500 - Internal Server Error.

Environment

NFA : 24.3.x
OS: Windows

Cause

From the u_in*.log file present under System32\LogFiles\W3SVC1 directory observed:

80004005, Operation_not_Allowed
#.#.#.#, -, 9/4/2023, 7:32:34, W3SVC1, hostname, #.#.#.#, 734, 99552, 1909, 500, 0, POST, /agentSelect.asp, |4|ASP_0104_:_80004005|Operation_not_Allowed,

Resolution

1. Open IIS. Click Default web site and expand it then double click the ASP icon in right panel.
2. Expand the "Limits Properties" icon, and change the value in the “Maximum Requesting Entity Body Limit” from 200000 to 20000000.
3. Click Apply.
4. Open command prompt as an Administrator and run "iisreset"