Unable to start JETTY - No Server ALPNProcessors!

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

An error message is thrown when starting AWI Jetty:

[ERROR] NOLOGIN/- NOUI   [com.uc4.ecc.jetty.JettyServerLauncher] - Unable to start JETTY
java.lang.IllegalStateException: No Server ALPNProcessors!
at com.uc4.ecc.jetty.ALPNServerConnectionFactory.<init>(ALPNServerConnectionFactory.java:35
Suppressed: java.lang.UnsatisfiedLinkError: no conscrypt_openjdk_jni-linux-x86_64 in java.library.path: [., /usr/lib/oracle/19.18/client64/lib, /usr/lib, /lib, /usr/java/packages/lib, /usr/lib64, /lib64, /lib, /usr/lib]

Environment

Release : 21.x

Component: Automic Workload Automation

Sub-Component: Automic Web Interface

OS: Linux

Resolution

 Adding the additional parameters when starting Jetty helped to resolve the issue:

-Djava.library.path=/usr/java/packages/lib

-Dorg.conscrypt.native.workdir=

E.g. Modify SMD as shown below:

DEFINE AWI;/usr/bin/java -Djava.library.path=/usr/java/packages/lib -Dorg.conscrypt.native.workdir=/opt/awa/Automation.Platform/WebInterface/temp -jar aa-webui-launcher.jar;*OWN/../../WebInterface