XCOM_JAVA_HOME directory not found error upon XCOM start
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XCOM_JAVA_HOME directory not found error upon XCOM start


Article ID: 273217


Updated On:


XCOM Data Transport - Windows XCOM - SUPPORT XCOM Data Transport


Customer reported having a problem starting XCOM.  They tested it previously and were able to use it normally.
But recently when they tried to start XCOM they got the following error: 
Error: XCOM_JAVA_HOME directory C:\Program Files\Java\jre1.8.0_251 not found


OS:  Windows Server.




We provided them with these remarks--from which the problem was resolved:
It seems there has been a Java update on the machine (maybe automatic) and at the same time it
uninstalled the old--previous version "C:\Program Files\Java\jre1.8.0_251".
So the environment variable XCOM_JAVA_HOME and XCOM.GLB parameter XCOM_JVM both
need to be updated accordingly--to point to the new Java version installation directory.

Additional Information

Please also review this information on the XCOM for Windows 11.6 documentation: