The RA REST Agent does not decrypt the password: Cannot issue SSO Token from server

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The RA REST is not decrypting the password when sending it to the REST target server.

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pool-2-thread-1: REST: An error occurred - after the request
Response error code: 500 (Response family:SERVER_ERROR), Exception: {"error":{"type":"TOKEN_ISSUE","message":"Cannot issue SSO Token from <servername>!; nested exception is org.springframework.web.client.HttpClientErrorException: 401 "}}:Internal Server Error
An error occurred - after the request
Response error code: 500 (Response family:SERVER_ERROR), Exception: {"error":{"type":"TOKEN_ISSUE","message":"Cannot issue SSO Token from <servername>!; nested exception is org.springframework.web.client.HttpClientErrorException: 401 "}}:Internal Server Error
pool-2-thread-1: REST: Clean up client
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Environment

Component: CA Automic Workload Automation - Automation Engine

Release : 21.0.7

Cause

Product defect

Resolution

The fix is delivered in RA WebService REST v4.6.9, which can be downloaded from the link below.
 
https://downloads.automic.com/downloads/advanced_mode?selected_tab=id_search-result-release-notes-db&lifecycle_entity_id=1460458767889&major_version_id=1680517070129&component_id=1460458768077&search=