How do I uninstall AppnNeta on Windows - INTERNAL

Products

• AppNeta

Issue/Introduction

I'm having troubles uninstalling AppNeta in Windows.  When I try and remove it I encounter errors:

 

Resolution

Ensure you're attempted to restart the PC, and run the removal tool in Add/Remove programs from Windows Settings.
If you continue to have the issue, you may want to try using the Powershell command below.

Please ensure you open a ticket with the Support Team before proceeding.

 

Additional Information

You can remove the application using powershell as an Administrator;

Get-Service -DisplayName "AppNeta Monitoring Point" | Stop-Service
$apn = Get-WmiObject -Class Win32_Service -Filter  "Name='AppNeta Monitoring Point'"
$apn.delete()
Get-Item HKLM:\SOFTWARE\AppNeta | Remove-Item -Force -Recurse -Verbose
Get-Item HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AppNetaNMP | Remove-Item -Force -Recurse -Verbose
Remove-Item -Path 'C:\Program Files\AppNeta\NativeMonitoringPoint\*exe'
Remove-Item -Path 'C:\Program Files\AppNeta\NativeMonitoringPoint\*dll'
Remove-Item -Path 'C:\Program Files\AppNeta\NativeMonitoringPoint\config\auth.config'