AutoSys Agent Missing in Windows Services
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AutoSys Agent Missing in Windows Services


Article ID: 273078


Updated On:


CA Workload Automation AE


After installing a new AutoSys agent on Windows, it does not show up in Windows Services. However, an autoping to the agent works fine and it shows as online in the WebUI Agent Inventory.


Release : 12.0/12.0.01/12.1


When an agent was installed on Windows using 11.3.x media, the service name had "CA" at the beginning. It was always toward the top of the Windows Services list and grouped with other CA Workload Automation services. Starting with AutoSys 12.0, the agent's service name no longer has "CA" at the beginning. Therefore, it now appears down toward the bottom of the Windows Services list...