After adding Information Centric Analytics (ICA) as a data source in Symantec Data Loss Prevention (DLP) and importing user records, all imported records are displayed as expected on the User List page (Incidents > Users > User List) in the Enforce console; however, not all user risk scores appear on the User Risk Summary page (Incidents > Users > User Risk Summary) despite users having generated incidents and all filters on the page are disabled. Most risk scores are displayed as 'N/A
'.
Incident snapshot pages also display a risk score of 'N/A
', or a value that differs from those displayed for users on the User Risk Summary page.
Release : 16.0.x
This behavior has been corrected in DLP 16.1.