The Plug-in upgrade or install policies are not running.

Products

• IT Management Suite

Issue/Introduction

The agent plug-ins are not being upgraded or installed after migrating from one Notification Server to a new Notification Server.

Environment

Release: 8.7

Resolution

Do the following for all of the plug-in Install and Upgrade policies. We will use the Software Update Plug-in Policy as an example.

In the Console go to the Software Update Plug-in Policy. You will see the following:

Change the Schedule (in yellow above) from Run Once ASAP to "By Schedule" and Add two Schedules.  Add one by time don't edit. Add a second by window, check once per hour, and repeat daily. Enable the policy and Save changes.

When you are finished it will look like this: