ITPAM Clustering error on 4.4

Products

• CA Process Automation Base

Issue/Introduction

After upgraded PAM 4.3.5 to 4.4 the non master node can't be started and these messages are showed in the c2o.log file

2023-08-26 11:43:07,268 ERROR [com.optinuity.c2o.util.SimpleCastorXMLUtil] [63-499122d9de08] The character '￿' is an invalid XML character
org.exolab.castor.xml.MarshalException: The character '￿' is an invalid XML character
    at org.exolab.castor.xml.Marshaller.marshal(Marshaller.java:1698) ~[castor-1.1.2.1.jar:1.1.2.1]
    at org.exolab.castor.xml.Marshaller.marshal(Marshaller.java:1883) ~[castor-1.1.2.1.jar:1.1.2.1]
    at org.exolab.castor.xml.Marshaller.marshal(Marshaller.java:1883) ~[castor-1.1.2.1.jar:1.1.2.1]
    at org.exolab.castor.xml.Marshaller.marshal(Marshaller.java:1877) ~[castor-1.1.2.1.jar:1.1.2.1]
    at org.exolab.castor.xml.Marshaller.marshal(Marshaller.java:1883) ~[castor-1.1.2.1.jar:1.1.2.1]
    at org.exolab.castor.xml.Marshaller.marshal(Marshaller.java:836) ~[castor-1.1.2.1.jar:1.1.2.1]

Environment

Release : 4.4

Resolution

Please do the following

1. delete the following folders from C:\Program Files\CA\PAM\wildfly\standalone

  data
  log
  scripts
  tmp
  temp
  work
  wrappers

2. delete all entries in PAM properties table

3. make sure <file path ...> under <key-stores> in Domain.xml file in folder C:\Program Files\CA\PAM\wildfly\domain\configuration has right value, if the communication is via SSL

4. start non-master nodes