We are experiencing high alerts from mostly netconnect probe for ping down. But all the machines are pingable. Reinstalled netconnect probe , but no luck. Alerts till appearing with old dates. It is happening to other probes as well eg: controller .
UIM 20.4 CU8
robot version 9.39,
hub 9.39,
nas 9.36,
net_connect 3.40
Follow the below Step:-
== Stop the nimsoft watcher Services
== Deleted the contained of nischache folder
== Start the nimsoft watcher Services
== Deactivate NAS, Alarm_enrichment and net_connect probe
== Activate the Alarm_enrichment, NAS and Net_connect probe