IAM is not getting started during planned maintenance/Patching in 10.7.2

Products

• Service Virtualization

Issue/Introduction

We are facing issue in 10.7.2 IAM service. It's not getting started after planned maintenance and patching. While starting it manually it's not throwing error.

It's same with IAM imbedded H2 database and Oracle database.

 

Please find the logs.

UAT
ERROR [org.keycloak.quarkus.runtime.cli.ExecutionExceptionHandler] (main) ERROR: Failed to start server in (production) mode
2023-07-16 10:55:36,436 ERROR [org.keycloak.quarkus.runtime.cli.ExecutionExceptionHandler] (main) ERROR: Unable to start HTTP server
2023-07-16 10:55:36,436 ERROR [org.keycloak.quarkus.runtime.cli.ExecutionExceptionHandler] (main) ERROR: java.io.IOException: Keystore was tampered with, or password was incorrect
2023-07-16 10:55:36,436 ERROR [org.keycloak.quarkus.runtime.cli.ExecutionExceptionHandler] (main) ERROR: Keystore was tampered with, or password was incorrect
2023-07-16 10:55:36,436 ERROR [org.keycloak.quarkus.runtime.cli.ExecutionExceptionHandler] (main) ERROR: Password verification failed

 

 

Environment

Release : 10.7

Resolution

Use the recovery option in services and apply some delay in restarting the IAM service.  So that, if there is a service failure, it will try to restart after few minutes. Try this option to resolve the IAM startup issue.