Error: "Could not find a part of the path 'E:\Program Files\Altiris\Altiris Agent\Client Task Server\ServerWeb'" when opening Altiris Website in IIS Manager

Products

• IT Management Suite

Issue/Introduction

After removing Task Server Service on a Site Server, when the customer tries to open Altiris website under Default Website in Microsoft Internet Information Services (IIS) Manager, the following message displays:

"Could not find a part of the path 'E:\Program Files\Altiris\Altiris Agent\Client Task Server\ServerWeb'"

Environment

ITMS 8.6, 8.7

Cause

The applicationhost.config was corrupt

Resolution

In this particular case, when the task server service is removed, the Client Task Server website references should be removed automatically. When this doesn't happen, you can try the following:

1. Go to C:\Windows\System32\inetsrv\Config and open the applicationHost.config file
2. Look for this section and remove it:
   
   <application path="/Altiris/ClientTaskServer" applicationPool="Symantec Task Server AppPool">
   <virtualDirectory path="/" physicalPath="E:\Program Files\Altiris\Altiris Agent\Client Task Server\ServerWeb" />
   </application>
   
   
3. Restart IIS (iisreset)