APM is not working when importing old management model
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APM is not working when importing old management model

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Article ID: 272833

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Able to import both Management Modules 'Test7' and 'Test9' from Introscope 10.5 to the test APM 10.8.0.27. Able to see all the Dashboards . Works well.

But the same doesn't work in the Prod env. Only "Test7' and only partial Dashboards are visible. 

Environment

Release : APM 10.8

Cause

Copying to Deploy folder did not work due to insufficient permission.

 

Resolution

 Manually copy and move both jar files From 10.5 env  to APM 10.8 config/modules directory and gave root privileges.