Unable to download the report from Jasper

Products

• DX NetOps
• CA Spectrum

Issue/Introduction

Unable to download the report from Jasper

Environment

Release : Any

Resolution

In the following screen shot, are you clicking on either of the icons highlighted? If so, which one are you clicking on?

The proper icon to select is the one on the right. You will receive a list of format types to save. The most popular one is pdf.