Unable to deploy unab policies

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

We are unable to deploy UNAB policies to Unix host. We can see policies are in Queue status but not distributing.

Environment

Release : 14.1

PAM version: 4.1.2

PAMSC & UNAB:14.1 cp05

Cause

 

Tibco patch was not installed this time on this utility appliance, but it had been installed on the past on another utility appliance

This patch is only needed in case of using 12.8 endpoints, so here would not be needed as PAMSC 14.1 is used

but once it is installed it will look for the tibco 

Resolution

 

Tibco patch needs to be installed in all new utility appliances once it has been installed in one in the past, so we had to install tibco patch

The customer had renamed the super user to vcadmin, the super user must exists !!! (this will be fixed by SE but for the moment without a fix the super user has to be reverted back using config utility)

With the super user back,  the deploy of unab policies works fine. Policy has been succesfuly deployed to endpoint.