After a fresh install, we are unable to connect to the Portal GUI

Products

• DX NetOps
• CA Performance Management - Usage and Administration

Issue/Introduction

After a fresh install, we are unable to connect to the Portal GUI.  We have tried http and https but neither work

Environment

All Releases

Cause

The configured port was not used in the URL

Resolution

After a fresh install, the product is NOT configured for HTTPS.  As such, the URL to access the NetOps Portal for the first time would be:

http://<portalHostname>:8181