Not able to send Alerts from DX SAAS to Netcool
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Not able to send Alerts from DX SAAS to Netcool

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Article ID: 272781

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Updated On:

Products

DX APM SaaS

Issue/Introduction

You are not able to integrate DX SAAS with Netcool.

Cause

This is a custom integration. Netcool is not in the APM or Agent Guide.

Resolution

This is how one customer is doing this:

  1. Use DX Gateway to query each tenancy
  2. Pull information on alarms from each tenancy
  3. Parse the data
  4. Then send to Netcool.

Additional Information