SS crashing with SPC-OCP-10049 Segmentation violation

Products

• CA Spectrum

Issue/Introduction

After upgrade Spectrum from 21.2.1 to 22.2.8 the SS crashed 5 times in a week with error "SPC-OCP-10049 the SpectroSERVER process terminated with a Segmentation violation". 

 

Environment

Initially seen after upgrading to 22.2.8 and again on 22.2.11

Cause

VNM can show

? mts free: detected double delete of 0xa5c6dac2c912b0de size 40
? mts free: detected double delete of 0xa5c6dac2c9129826 size 40

Core GDB shows

Thread 1 (Thread 0x7f1839953cc0 (LWP 7527)):
#0  0x00007f1838566359 in CsVLanRelChangeMap::perform_rel_changes() () from /opt/SPECTRUM/lib/../SS/libvlanfi.so.1
No symbol table info available.
#1  0x00007f1838ece291 in moot_thread_start () from /opt/SPECTRUM/lib/libmoot.so.1
No symbol table info available.
#2  0x00007f1829384190 in ?? () from /lib64/libc.so.6
No symbol table info available.
#3  0x0000000000000000 in ?? ()
No symbol table info available.

 

Resolution

22.02.11.D219

REQUIREMENTS

        SPECTRUM 22.02.00 and 22.02.11 are the prerequisites for installation of this patch.

This patch needs to be installed on SpectroSERVER.

    OVERVIEW 

        This is a Debug patch for the following issue:

DE576019 Details:
   33525036  Primary and secondary SSs crashing with SPC-OCP-10049 Segmentation violation
  (DE576019, 33525036)

    
   BILL OF MATERIALS
ReleaseNote.D219.txt 
runme (Linux)
uninstall_D219.pl (Linux)
  libvlanapi.so.1 (Linux)
  libvlanfi.so.1 (Linux)

runme.exe (Windows)
uninstall_D219.exe (Windows)
  libvlanapi.dll (Windows)
     libvlanfi.dll (Windows)

Additional Information

Disabling VLAN configuration from the VNM model, SpectroSERVER Control subview also stops this crash.