SQL Express installation fails at 2% during upgrade with error "The SQL Express database installation failed. Unknown SQL Server Express installation error!"
Article ID: 272632
Updated On:
Products
Endpoint Protection
Issue/Introduction
The upgrade to RU7 is successful but the SQL configuration fails at 2% with error "The SQL Express database installation failed. Unknown SQL Server Express installation error!"
The SQL installation keeps rolling back, while attempting the installation /configuration.
Environment
Windows Server 2019
SEPM 14.3 RU7
Microsoft SQL Server 2017
Microsoft SQL server 2012 Native Client
Cause
Summary.txt (found in %Temp%)
Detailed results:
Feature: Database Engine Services
Status: Failed
Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: SQL Server Native Client Access Component
Component error code: 1706
Component log file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\20230828_025802\sqlncli_Cpu64_1.log
Error description: An installation package for the product Microsoft SQL Server 2012 Native Client cannot be found. Try the installation again using a valid copy of the installation package 'sqlncli.msi'.
Error help link: https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=14.0.2042.3&EvtType=sqlncli.msi%40InstallFiles%401706
Resolution
SQL Server Express will install an older version of the SQL Server 2012 Native Client. If there is a newer version of the client installed, this error will occur.
Uninstall the Microsoft SQL server 2012 Native client. If the issue persists, uninstall all the Microsoft SQL server software. Then resume the SEPM upgrade.
Additional Information
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