Symantec Identity Portal / Manager - Unable to Create CAIM Connector

Products

• CA Identity Suite

Issue/Introduction

We are unable create CAIM connector in Identity Portal under setup and getting error as below. 

Test connection failed: Calling webservice Testing connectivity and configuration failed

 

Environment

Release : 14.4

 

Cause

The IP logs indicate the below error:

The application you are trying to use has been blocked in accordance with company policy. Please contact your system administrator if you believe this is an error.
User:XX.XX.XX.XXX
Application:web-browsing

 

Resolution

This issue is caused by restrictions placed on the networking layer. Please reach out to the networking team and ensure that they open web-browsing connectivity between both IP and IM nodes.