SS crashed during OnlineBackup OLB

Products

• DX NetOps
• CA Spectrum

Issue/Introduction

The SS crashed during online backup:

#0  0x00007fd20c1b1b06 in Db::cursor(DbTxn*, Dbc**, unsigned int) () from /opt/SPECTRUM/lib/libssdbl.so.1
#0  0x00007fd20c1b1b06 in Db::cursor(DbTxn*, Dbc**, unsigned int) () from /opt/SPECTRUM/lib/libssdbl.so.1
#1  0x00007fd20c1ae8bf in Dal::CursorImpl::CursorImpl(Dal::QuerySpec const&, unsigned int) () from /opt/SPECTRUM/lib/libssdbl.so.1
#2  0x00007fd20c1aa4fa in Dal::TableImpl::select(Dal::QuerySpec const&) const () from /opt/SPECTRUM/lib/libssdbl.so.1
#3  0x00007fd20c1a6f3e in Dal::Table::select(Dal::QuerySpec const&) const () from /opt/SPECTRUM/lib/libssdbl.so.1
#4  0x00007fd20c19da2f in CsSSDbRep::read_db_desc() () from /opt/SPECTRUM/lib/libssdbl.so.1
#5  0x00007fd20c19e32f in CsSSDbRep::get_landscape_state() () from /opt/SPECTRUM/lib/libssdbl.so.1
#6  0x00007fd20c19f118 in CsSSDbRep::open(unsigned short, unsigned short, unsigned short, int, int, int*) () from /opt/SPECTRUM/lib/libssdbl.so.1
#7  0x00007fd20c19f44c in CsSSDbRep::start_db(int) () from /opt/SPECTRUM/lib/libssdbl.so.1
#8  0x00007fd2116d335d in CsIHOnlineBackup::backup_database_copy(CsModelHandle const&) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#9  0x00007fd2116d570b in CsIHOnlineBackup::performOnlineBackup(CsIHOnlineBackup*) () from /opt/SPECTRUM/lib/../SS/libsskrnl.so.1
#10 0x00007fd2113bb291 in moot_thread_start () from /opt/SPECTRUM/lib/libmoot.so.1
#11 0x00007fd201ebd190 in ?? () from /lib64/libc.so.6
#12 0x0000000000000000 in ?? ()

 

Environment

Release : 22.2

Cause

DB Corruption

Resolution

Spectrum is reading Version, Catalog_State, and Landscape State on startup and maybe somehow one of these was corrupted. Reloading the SSdb resolves this.