Governance running on virtual appliance and Jasper Report Server running on Windows Server 2016.
When using either the View Reports or Manage Reports feature when report configurations are made and the apply button is clicked the system just hangs with the following image
View Reports
All systems, governance and Jasper reports, appear to be functioning normally otherwise
Tried rebooting both platforms to resolve the issue, the issue remains.
Governance platform Info
ProductVersion
Virtual Appliance 14.3.0 CP02
Identity Manager 14.3.0 CP02
Identity Governance 14.3.0 CP02
Identity Portal 14.3.0 CP02
Operating System 14.3.0 CP20201112
Product Hotfix name Install date
N/A DBUTIL-UNIV-FIX-20200518-001 2021-02-13 01:51:31
Virtual Appliance HF-DE472676-20200818-0001 2021-02-13 01:55:19
Identity Manager HF-DE517117-20211029-001 2021-11-19 22:36:39
Jasper server info
JS_VERSION=7.1.1
JS_sample.jdbc.driver=com.mysql.jdbc.Driver
JS_sample.jdbc.url=jdbc:mysql://localhost:3306/mydb
Release : 14.3
The jasper.log indicates that report server is unable to locate the report /IG/reports/CertifiedResWithVioHighligted:
2023-08-25 04:34:21,854 ERROR ErrorPageHandlerAction,http-nio-8080-exec-9:115 - Error UID 705389f4-XXXX-XXXX-XXXX-7c32050aa1eb
com.jaspersoft.jasperserver.api.JSException: jsexception.could.not.find.resource.with.uri
Arguments: /IG/reports/CertifiedResWithVioHighligted,
at com.jaspersoft.jasperserver.war.action.ResourceTypeMappingAction.doPreExecute(ResourceTypeMappingAction.java:60)
at org.springframework.webflow.action.AbstractAction.execute(AbstractAction.java:186)
at org.springframework.webflow.execution.ActionExecutor.execute(ActionExecutor.java:51)
at org.springframework.webflow.action.EvaluateAction.doExecute(EvaluateAction.java:77)
at org.springframework.webflow.action.AbstractAction.execute(AbstractAction.java:188)
at org.springframework.webflow.execution.AnnotatedAction.execute(AnnotatedAction.java:145)
at org.springframework.webflow.execution.ActionExecutor.execute(ActionExecutor.java:51)
at org.springframework.webflow.engine.ActionState.doEnter(ActionState.java:101)
Go to the CA Report Server Settings
Test the connection
Clicked the save button
Was able to see the reports
Went and reran the reports and they worked