no data from specific port on ADA Consle
Article ID: 272439
Updated On:
Products
CA Application Delivery Analysis (NetQoS / ADA)
Issue/Introduction
SA collector service is restarting every 5 minutes. The logs show the following:
08:56:07 Severity 1 - SACollector starting up
08:56:07 Severity 2 - Precision timer frequency is 1,402,617,248 ticks per second
08:56:52 Severity 2 - b_test failure at saPacketCapture.cpp 3172 - - 122 The data area passed to a system call is too small.
Wireshark was installed earlier and uninstalling wireshark does not resolve the issue.
imagepath key in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NPF has been changed by Wireshark.
Environment
Release : 11.1
Cause
Wireshark was installed earlier and it corrupted registry. Even uninstalling wireshark did not revert the setting.
Resolution
The imagepath key in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NPF was changed by Wireshark.
The value for this key on working servers is:
\??\C:\Windows\SysWOW64\drivers\nqpktcap41.sys
Setting this value on the non-working server resolves the issue.
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