Clarity Jaspersoft Import failed. Import of an organization to the root is not allowed.

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Import of Jaspersoft custom content is failing with the message "Import failed. Import of an organization to the root is not allowed."

Environment

Release : Any

Resolution

• Make sure that the organization name matches
• Check what method you used to export this zip file - via Clarity Advanced Reporting or Jaspersoft Console
• We recommend using Clarity Advanced Reporting to export the zip file as it preserves the paths