Alert not triggered for error condition from snmptd probe
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Alert not triggered for error condition from snmptd probe

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Article ID: 272356

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

We could see for the mentioned server XXXX1 one of the drives is in a predictive failure state but CA-UIM tool didn’t trigger any alert 

Environment

Release : 20.4.x

snmptd :3.40 

Resolution

After checking the trap.log in the snmptd probe we could see that the specific trap message was logged but the corresponding profile was not enabled so alert was not generated 

After creating the related profile from the related trap from the snmptd MIB trap browser we could see the required alert being generated by the snmptd probe