APM 10.8 SP1 WebStart workstation.jnlp

Products

• DX Application Performance Management

Issue/Introduction

Unable to launch the APM WebStart Workstation with APM 10.8 SP1.

 

Environment

Release : APM 10.8 SP1

Component: WebStart Workstation 

JDK 1.8

Cause

APM 10.8 SP1 Requires JAVA 11, which requires 'OpenWebStart', to launch the WebStart Workstation 

JAVA 11 does not support "Java WebStart" instead of OpenWebStart.

<EM_Home>\product\enterprisemanager\plugins\com.wily.introscope.workstation.webstart_#.#.#\WebContent\jnlp\workstation.jsp

<resources>
    <!-- The Java version that will be used to launch the product. -->
    <java version="11" href="https://download-openwebstart.com/jvms.json" />

Resolution

1. Download JAVA 11

2. Download and install the OpenWebstart

3. Set the installed JAVA 11 in OpenWebstart, under JVM Manager, 'Add Local... 

Launch the Introscope WebStart Workstation as OpenWebStart.

WORKAROUND
Open the file "Workstation.jsp" of the MOM and make the following change:

BEFORE

  <!-- The Java version that will be used to launch the product. -->

                <java version="11+" href="https://download-openwebstart.com/jvms.json" java-vm-args="--add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED"/>

AFTER

  <!-- The Java version that will be used to launch the product. -->

                <java version="1.8+" href="https://download-openwebstart.com/jvms.json" java-vm-args="--add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED"/>

Restart the service and you should be able to login.

Additional Information

10.8 SP1 does not support any other Java except 11.

We have an Enhancement in place to support Java 11 Afterwards.