SOI UI has a warning: Database Health: Partially Degraded

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

SOI UI has a warning: Database Health: Partially Degraded

Environment

Release : 4.2

Resolution

DB status message on SOI Admin console to show when SOI database needs to be cleaned.

For more information about Database Health, please review TechTip: Database Health Option on CA SOI Dashboard

we recommend running the below queries to delete the old alarms:

soitoolbox -x --cleanHistoryData=X (this will clean any data older than X days)
soitoolbox -x --purgeClearedAlerts=X (this will clean any alerts older than X days)
soitoolbox -x --purgeDBInconsistencies