Redirect SDM URL in IIS

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

Need to redirect SDM URL to http://<hostname>/CAisd/pdmweb.exe just by giving just http://<hostname>.

Environment

Release : 17.3

Resolution

Redirection can be performed via IIS.

1. Go to IIS -> Sites -> Default Web Site -> HTTP Redirect
   
2. Define SDM URL as below: