DevTest Portal reports are not getting loaded when filter options are selected

Products

• Service Virtualization

Issue/Introduction

Steps to reproduce the issue:

1. Login to Devtest Portal
2. Click on ‘Reporting’ tab
3. Click on ‘Testing’
4. Click on ‘Suite Execution detail’
5. Change the filter options from 30 mins to any other value

 

Expected: Report data should be displayed

Actual: The page is continuously loading without giving any result

 

Environment

All supported DevTest releases.

Cause

Configuration issue.

Resolution

Changing the following in the phoenix.properties file resolved the issue:

uncomment:

#registry.host=localhost

Change localhost to the machine name of where the Registry runs.

uncomment:

#reshub.hostname=localhost

Change localhost to the machine name of where the Portal runs.

Restart the Registry and Portal.