Post-Connector Server Upgrade: Error Connecting to CCS on Localhost (Port 20402) - Socket Closed

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

After upgrading the Java Connector Server, attempting to view ADS account properties fails with a “socket closed” error while connecting to localhost on port 20402.

Environment

Release : 14.4

Component : Identity Manager

Cause

The Connector Server\ccs\bin folder showed that the while most files were upgraded the libslapd.dll file was not updated. Trying to manually delete the old DLL failed since it was being used by the Windows DHCP Client service.

Resolution

Stop the Windows DHCP Client service. Once the service was stopped, delete the old copies of libslapd.dll and rename the newer libslapd.dll_temp file to libslapd.dll.