DevTest portal throwing errors when a custom MongoDB jar file is loaded

Products

• Service Virtualization

Issue/Introduction

DevTest portal is showing some errors in the home page after login. Looks like a 503 (forbidden) error from the DevTest internal API.

Environment

Release : DevTest Portal 10.7.2

Resolution

The customer had loaded a custom MongoDB jar on the DevTest Portal server. Once we removed the mongodb-jdbc-2.0.3-all.jar from the Portal server, and restarted the services, the error was not seen, and the customer could see their projects.

Another odd behavior that we noticed, was when the jar file is loaded, the protal-grails-res-hub.log file is not getting generated.

The customer doesn't need this jar, so we removed it and restarted the services.