SD Job option Prompt User is again asked after the reboot

Products

• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Software Delivery

Issue/Introduction

In 14.5 CU1 following feature has been added :

Software Delivery -- User Prompt
Software Delivery - Job Check "prompt user" once per container (no linkage mode)
When a container is deployed using no linkage mode with prompt user option based on the configuration parameter User Prompt: Prompt each job in no linkage mode. By default this is set to true so each job will get the option to prompt for Run/Postpone/Abort options. If this parameter is set to false then the prompt will be displayed only for the first job and the same option will be chosen for the rest of the jobs deployed as part of this container.

See :

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-client-automation/14-5/release-information/Release-Information---14-5-1.html#concept.dita_4b1be0ea-cce8-4977-a552-29d53dfeb2a9_SoftwareDeliveryUserPrompt

 

The parameter PromptInNoLinkage could be set in configuration policy :

DSM/Software Delivery/Agent/User Prompt: Prompt each job in NoLinkage

 

But if this parameter is set to False and there is a reboot of machine between the SD jobs, the User Prompt is again asked after the reboot.

Example :

- A job container with 2 jobs are sent to a computer. Both jobs have option "Prompt User" checked.

- "Boot level after execution" is set to "Restart machine" for first job.

- The agent executes the first job and displays the user prompt.

After execution of first job, a reboot is performed.

- After the reboot the second job is not automatically executed. It asks again for the user prompt.

Why as "User Prompt: Prompt each job in NoLinkage" is set to FALSE ?

Environment

Client Automation - 14.5

Resolution

Open a case at Broadcom Technical Support and request the fix T533374

This fix is for Agent 14.5 CU5

 

With this fix, "User Prompt" is not asked again after the reboot if following option is set to FALSE

DSM/Software Delivery/Agent/User Prompt: Prompt each job in NoLinkage