cabijs home page is not accessible when UIM Database user's password includes special characters; ampersand (&) or double quotes (")

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

cabijs home page is not accessible when UIM Database user's password includes special characters such as ampersand (&) or double quotes (").

Password - this is only a bogus example: FA3U&nQ=U"dCs5r&

Note that jasperserver.log is error-free except for the wasp.log. See below

ERROR [Catalina-utility-1, org.apache.catalina.startup.ContextConfig] processContextConfig() Parse error in context.xml for [/cabijs]
ERROR [Catalina-utility-1, org.apache.catalina.startup.ContextConfig] org.xml.sax.SAXParseException; systemId: file:/X:/Nimsoft/probes/service/wasp/webapps/cabijs/META-INF/context.xml; lineNumber: 46; columnNumber: 307; The reference to entity "nQ" must end with the ';' delimiter.
    at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source

We removed the & and " from the data_engine db user's password as a workaround but need the steps on how to resolve this...

Environment

Release: 20.4

Resolution

To resolve this issue update the context.xml with the password in encrypted format per the steps in the Change the JNDI Password for Bundled CABI Server.