AWI disconnects session when a certain object is opened.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Opening a certain object causes the AWI to disconnect:

The object can also not be exported with a right click --> Transfer. 

The AWI log shows the following exceptions:

2023-08-16 14:09:45,708 pool-1-thread-58       [DEBUG] AUTOMIC:1152/UC1152/UC1152 node01ubmju3oi44tf6x4fupzc2qw50-0 0000000001209006 +155 [com.uc4.ecc.backends.util.APICallHelper] - Call to closed AE connection.
com.uc4.ecc.backends.exceptions.AutomationEngineAPIException: Error during XRequest com.uc4.webui.communication.requests.usersettings.SetUserSettingsAdvanced

Caused by: java.io.IOException: com.uc4.communication.InternalException: Received document could not be parsed:

Caused by: org.xml.sax.SAXParseException: An invalid XML character (Unicode: 0xc) was found in the element content of the document.
        at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:257)
        at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:338)
        at com.uc4.communication.WebSocketConnection.onMessage(WebSocketConnection.java:1514)
        ... 31 common frames omitted

 

 

Environment

Release: 21.0.X

Component: Automation Engine

Cause

Invalid character in the job object.

Resolution

The object can be exported with the EXPORT script function.

:set &ret# = export('JOBS.INVALID', "/opt/Automic/Automation.Platform/AutomationEngine/temp/exp.xml")

Opening the XML file with a Browser shows this message:

The special character (FF) can be removed: