Increasing Memory Usage in SDM 17.3 RU22

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

After installing 17.3 RU22 increased memory usage is noticed even during off hours

The domsrvr process specifically is seeing increasing utilization

Environment

Release : 17.3 RU22

Resolution

The fix has been released and is available here:

https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99111860&os=WINDOWS-ALL

As always, we recommend testing in a non production environment first