Checkinstall does not run, command not recognized

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When running standalone checkinstall, error is thrown:  

D:\InstallFiles\checkinstall>checkinstall.bat
'D:\InstallFiles\checkinstall\\tools\bin\ant' is not recognized as an internal or external command,
operable program or batch file.

The environmental variables are set correctly

Environment

Release : Any Supported Release

Resolution

1. Ensure that when you run checkinstall and are prompted for Clarity Installer Source Directory you enter the right directory
   • Clarity Installer Source Directory should be where you extracted the Clarity Install files
2. Ensure the installer files have been correctly extracted and unzipped & you are able to access the same directory