Process with Delay taking much longer to complete
search cancel

Process with Delay taking much longer to complete

book

Article ID: 271551

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

SUMMARY: Process with Delay taking much longer to complete

When using a Process that has a step with a delay, the Process takes longer than the delay is configured for

STEPS TO REPRODUCE: 

1. Create a Process
2. Create a Step with a pre-condition similar to ( Process.test Days elapsed since process began >= 0.0125 )
3. Trigger the Process to start (whether manually or automatically)

Expected Results: 

The Process should wait to complete the step, and then complete it at the time specificed in the delay

Actual Results:

The Process takes longer than a day to complete

Environment

Release : 16.x

Resolution

This is under review as DE77261.