Reflect IP/VIP not seen in the access log.
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Reflect IP/VIP not seen in the access log.

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Article ID: 271538

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Updated On:

Products

SG-S400

Issue/Introduction

We have the need to understand why we were unable to see the VIP IP information on the live access logging, and only the physical IP addresses are shown, instead.

Environment

Release : SG/ASG/ISG-Proxy

Resolution

The Reflect IP/VIP are not part of the access log fields, hence wouldn't be seen in the access logs. Please refer to the Tech. Article with the URL below, for the Edge SWG (ProxySG) Access Log Fields.

Ref.: Edge SWG (ProxySG) Access Log Fields

Additional Information

Additional: Please note the following:

The Reflect Client IP option is only supported in transparent ProxySG deployments. See the Tech. Articles below.

Enable Reflect Client IP on the ProxySG

Create an Access Log that lists the IP address of sites being accessed