Software Uninstall Task Error 1605 Upon Deployment

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

When trying to uninstall Java by creating a software uninstallation task this did not succeed and returned the error code:

 

Status: Failed

Return Code: 1605

 

Environment

ITMS 8.6 RU2

- Client Operating System along with Kernel Version: Windows 10 Pro 21H2
- Were there any recent changes?: No

Cause

As per the documentation of MsiExec.exe error messages, 1605 means "ERROR_UNKNOWN_PRODUCT", ie. the product to uninstall does not exist.

Resolution

The error 1605 indicates the application to uninstall does not exist.

If the product code in the uninstall command line is correct, this error can be ignored.

Additional Information

MsiExec.exe and InstMsi.exe error messages (for developers)