spectrumgtw probe - Maintenance alert is not closed off from UIM
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Article ID: 271145
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Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
Why the device that is in Maintenance has an alarm that is not closed in UIM but the alert still exists in Spectrum alarm table.
Environment
- UIM version is: 20.4.5
- Spectrum version is: 22.2.6
- Spectrumgtw - 20.40
- webservices_rest on OC - 20.48
Resolution
- If device is in maintenance mode, then all existing alarms will be marked as suppressed, but not cleared.
- When the device moved out of maintenance mode, then all suppressed alarms will come as normal alarms after evaluation.
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