datastore alerts not generated from vmware probe

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We have observed that datastore alerts not generated from the vmware probe.

Environment

• Release: 20.3

Resolution

1. Please increase the java heap memory to the probe which is set very low:
   
   <startup>
       options = -Xms128m -Xmx2048m -Duser.language=en -Duser.country=US
   </startup>
   
   to
   
   <startup>
       options = -Xms2048m -Xmx4096m -Duser.language=en -Duser.country=US
   </startup>
   
   
2. Then Deactivate the vmware probe.
3. Wait until the port and PID disappear.
4. Activate it.
5. Test the probe to see if youre then getting the expected datastore alarms when the value crosses the threshold.

For this issue the additional 'memory' increase may help but Auto Monitors are preferred over Static Monitors for several reasons including performance and scalability. 

 

For more information, see: 

Vmware Auto monitors are superior to Static monitors
https://knowledge.broadcom.com/external/article?articleId=33598 

 

We highly recommend using the Admin Console with the vmware probe. 

 

We don’t recommend using IM anymore for the vmware probe as it simply doesn’t scale as well over time, and moreover, vmware templates are extremely useful in the Admin Console.

Additional Information

See also:

 

VMware Frequently Asked Questions FAQs
https://knowledge.broadcom.com/external/article?articleId=189579 

 

How to setup, configure and use vmware templates
https://knowledge.broadcom.com/external/article?articleId=229839