Plan grid, group by using Parent is only showing None option
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Article ID: 271042
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Updated On:
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Clarity PPM On PremiseClarity PPM SaaS
Issue/Introduction
Within a Plan, when using the Parent field as a 'Group By' field, it is only showing the 'None' option.
Steps to Reproduce:
Navigate to the 'Plans' Workspace Grid
Create a new Plan hierarchy or check if there are existing Plans that are part of a hierarchy of plans with at least 3 levels (these plans will have a value in the 'Parent' field)
Example: Plan 1 (no parent) --> Plan 2 (parent = Plan 1) --> Plan 3 (parent = Plan 2)
Group By the 'Parent' field
Expected Results: All Parent values with data should appear as grouping values. It should show groupings for None, Plan 1, Plan 2.
Actual Results: The only grouping shown is 'None'.