Plan Investment sync generated an Undefined row with Actuals for Primary Role table
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Plan Investment sync generated an Undefined row with Actuals for Primary Role table

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Article ID: 271036

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

 

STR

  1. Create a project and assigned to an OBS Unit 
  2. Add two resources to the staff of the project (developer and project manager)
  3. If an 'Effort Task' (ID = ~rmw) is created, delete this task 
  4. Create a new task and assign the developer to the task
  5. Navigate to the 'Plans' Workspace and create a plan on this OBS Unit

Expected Results: Primary Role table has an entry for Developer with actuals and a row for Project Manager with actuals. 

Actual Results: Primary Row table has an entry for Developer with actuals, but it has an Undefined row with actuals of the Project Manager). 

Environment

Release 16.1.3 

Cause

DE77149 

Resolution

Under engineering review. 

Workaround 1: Associate the resource to some task, and resync. 
Workaround 2: Manually Add the Category that resource belongs to, and resync.