CCS query not returning any results or errors

Products

• Control Compliance Suite Standards Server
• Control Compliance Suite
• Control Compliance Suite Standards Module

Issue/Introduction

When running a CCS Query, the query completes but no information is returned for some of the CCS Assets.

Environment

Release: CCS 12.5.X and CCS 12.6.X

Cause

The data the query is checking (i.e. looking for a specific directory or file, etc.) does not exist on that asset.

Resolution

The data that the query is checking or verifying does not exist on that asset, so CCS does not display any results as the data does not exist.  This is working as designed.