Detection does not work for Microstation .dgn files

Products

• Data Loss Prevention Network Monitor and Prevent for Email
• Data Loss Prevention

Issue/Introduction

As per documentation Microstation .dgn files are supported for content extraction. However detection does not work for .dgn files with sensitive content on DLP version 15.8

Environment

15.8

Cause

DLP 15.8 version uses keyview 12.5.2 and DLP 16.0 uses keyview version 12.9

Engineering confirmed .dgn files are not supported for content extraction with keyview 12.5.2 and are supported with 12.9

Resolution

Upgrade to DLP 16.0 which uses keyview 12.9 which supports .dgn files for content extraction.