User stuck on "Loading Task Cache" message
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User stuck on "Loading Task Cache" message

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Article ID: 270927

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Updated On:

Products

CA Agile Central SaaS (Rally)

Issue/Introduction

We have a user who tries to view tasks and is met with an overlay message that says "Loading Task Cache" and never goes away.

Environment

Release : SAAS

Resolution

Please open a Support Case to have the server side cache purged for the specific user.  Please include the user's Rally login username.